{"id":6833,"date":"2023-11-27T09:24:04","date_gmt":"2023-11-27T09:24:04","guid":{"rendered":"https:\/\/juancabral.me\/uphome\/soporte\/"},"modified":"2024-01-26T13:58:01","modified_gmt":"2024-01-26T13:58:01","slug":"soporte","status":"publish","type":"page","link":"https:\/\/juancabral.me\/uphome\/es\/soporte\/","title":{"rendered":"Soporte"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row et_full_width=&#8221;true&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;7%&#8221; constrain_group_1=&#8221;yes&#8221; bottom_padding=&#8221;7%&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221; css=&#8221;.vc_custom_1704229474515{padding-top: 5% !important;padding-bottom: 5% !important;background-image: url(https:\/\/juancabral.me\/uphome\/wp-content\/uploads\/2023\/12\/CASTICO-industries-hero-dark-less.jpg?id=4006) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; 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color=&#8221;black&#8221; size=&#8221;xl&#8221; align=&#8221;center&#8221; link=&#8221;url:https%3A%2F%2Fcastinginternationalcomposites.com%2Fwp-content%2Fuploads%2F2023%2F12%2FCASTICO-SW-installerguide-2.pdf|target:_blank|&#8221;][vc_custom_heading text=&#8221;PAREDES DE REGADERA<br \/>\nGU\u00cdA DE INSTALACI\u00d3N&#8221; font_container=&#8221;tag:h5|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221; link=&#8221;url:https%3A%2F%2Fcastinginternationalcomposites.com%2Fwp-content%2Fuploads%2F2023%2F12%2FCASTICO-SW-installerguide-2.pdf|target:_blank|&#8221;][vc_column_text]\n<p style=\"text-align: center;\"><a href=\"https:\/\/juancabral.me\/uphome\/wp-content\/uploads\/2023\/12\/CASTICO-SW-installerguide-2.pdf\">Haga clic para descargar la gu\u00eda<\/a><\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=&#8221;BASE DE REGADERA&#8221; tab_id=&#8221;1702024598498-c898f9c1-f4ec&#8221;][vc_row_inner content_placement=&#8221;middle&#8221;][vc_column_inner width=&#8221;1\/2&#8243;][vc_custom_heading text=&#8221;V\u00cdDEO DE INSTALACI\u00d3N&#8221; 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tab_id=&#8221;1702024634327-ffe49f1c-74a8&#8243;][vc_row_inner content_placement=&#8221;middle&#8221;][vc_column_inner width=&#8221;1\/2&#8243;][vc_custom_heading text=&#8221;V\u00cdDEO DE INSTALACI\u00d3N&#8221; font_container=&#8221;tag:h3|text_align:left|color:%230a0a0a&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_video link=&#8221;https:\/\/www.youtube.com\/watch?v=H-QseYwrs6E&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_icon icon_fontawesome=&#8221;far fa-file-pdf&#8221; color=&#8221;black&#8221; size=&#8221;xl&#8221; align=&#8221;center&#8221; link=&#8221;url:https%3A%2F%2Fcastinginternationalcomposites.com%2Fwp-content%2Fuploads%2F2023%2F12%2FCASTICO-SPB-installerguide-36&#215;36-4.pdf|target:_blank|&#8221;][vc_custom_heading text=&#8221;BASE DE REGADERA DE ESQUINA<br \/>\nGU\u00cdA DE INSTALACI\u00d3N&#8221; font_container=&#8221;tag:h5|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221; link=&#8221;url:https%3A%2F%2Fcastinginternationalcomposites.com%2Fwp-content%2Fuploads%2F2023%2F12%2FCASTICO-SPB-installerguide-36&#215;36-4.pdf|target:_blank|&#8221;][vc_column_text]\n<p style=\"text-align: center;\"><a href=\"https:\/\/juancabral.me\/uphome\/wp-content\/uploads\/2023\/12\/CASTICO-SPB-installerguide-36x36-4.pdf\" target=\"_blank\" rel=\"noopener\">Haga clic para descargar la gu\u00eda<\/a><\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=&#8221;BA\u00d1ERA&#8221; tab_id=&#8221;1702024651575-6b058d10-59fc&#8221;][vc_row_inner et_column_align=&#8221;align-center&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1702928318858{padding-top: 5% !important;padding-bottom: 5% !important;}&#8221;][vc_column_inner width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1702466117680{padding-top: 7% !important;padding-bottom: 7% !important;}&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_icon icon_fontawesome=&#8221;far fa-file-pdf&#8221; color=&#8221;black&#8221; size=&#8221;xl&#8221; align=&#8221;center&#8221; link=&#8221;url:https%3A%2F%2Fcastinginternationalcomposites.com%2Fwp-content%2Fuploads%2F2023%2F12%2FCASTICO-BT-installerguide-3.pdf|&#8221;][vc_custom_heading text=&#8221;BA\u00d1ERA<br \/>\nGU\u00cdA DE INSTALACI\u00d3N&#8221; font_container=&#8221;tag:h5|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_column_text]\n<p style=\"text-align: center;\"><a href=\"https:\/\/juancabral.me\/uphome\/wp-content\/uploads\/2023\/12\/CASTICO-BT-installerguide-3.pdf\">Haga clic para descargar la gu\u00eda<\/a><\/p>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=&#8221;LAVABOS SOBRE ENCIMERA&#8221; tab_id=&#8221;1702024715947-e97b5371-5e1a&#8221;][vc_row_inner content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1702928334025{padding-top: 5% !important;padding-bottom: 5% !important;}&#8221;][vc_column_inner width=&#8221;1\/4&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_icon icon_fontawesome=&#8221;far fa-file-pdf&#8221; color=&#8221;black&#8221; size=&#8221;xl&#8221; align=&#8221;center&#8221; link=&#8221;url:https%3A%2F%2Fcastinginternationalcomposites.com%2Fwp-content%2Fuploads%2F2023%2F12%2FCASTICO-Sink-installerguide-5.pdf|target:_blank|&#8221;][vc_custom_heading text=&#8221;LAVABO SOBRE ENCIMERA<br \/>\nGU\u00cdA DE INSTALACI\u00d3N&#8221; font_container=&#8221;tag:h5|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221; link=&#8221;url:https%3A%2F%2Fcastinginternationalcomposites.com%2Fwp-content%2Fuploads%2F2023%2F12%2FCASTICO-Sink-installerguide-4.pdf|target:_blank|&#8221;][vc_column_text]\n<p style=\"text-align: center;\"><a href=\"https:\/\/juancabral.me\/uphome\/wp-content\/uploads\/2023\/12\/CASTICO-Sink-installerguide-5.pdf\" target=\"_blank\" rel=\"noopener\">Haga clic para descargar la gu\u00eda<\/a><\/p>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=&#8221;LIMPIEZA Y MANTENIMIENTO&#8221; tab_id=&#8221;1704185386882-6b954c95-ca37&#8243;][vc_row_inner css=&#8221;.vc_custom_1704217290296{padding-top: 3% !important;padding-bottom: 3% !important;}&#8221;][vc_column_inner width=&#8221;1\/4&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_custom_heading text=&#8221;V\u00cdDEO DE INSTALACI\u00d3N&#8221; font_container=&#8221;tag:h3|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_video link=&#8221;https:\/\/www.youtube.com\/watch?v=Uh4-6j1FeeI&amp;t=2s&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][\/vc_tta_tabs][\/vc_column][\/vc_row][vc_row et_full_width=&#8221;true&#8221; et_row_padding=&#8221;true&#8221; et_column_align=&#8221;align-center&#8221; css=&#8221;.vc_custom_1706277478945{padding-top: 3% !important;padding-bottom: 3% !important;background-color: #f2f2f2 !important;}&#8221; el_id=&#8221;faq&#8221;][vc_column][vc_row_inner et_column_align=&#8221;align-center&#8221;][vc_column_inner width=&#8221;1\/2&#8243;][vc_custom_heading text=&#8221;FAQ&#8221; use_theme_fonts=&#8221;yes&#8221; el_class=&#8221;title-animated&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][\/vc_column_inner][\/vc_row_inner][vc_tta_accordion section_title_tag=&#8221;h3&#8243; active_section=&#8221;1&#8243; el_class=&#8221;faq&#8221;][vc_tta_section title=&#8221;\u00bfSe puede pedir un kit de regadera con otro modelo de base de regadera?&#8221; tab_id=&#8221;1702222830091-2e51a489-732c&#8221;][vc_column_text]Comun\u00edquese con servicio al cliente al 844-364-2502 o contact@castico-tx.com y le brindaremos apoyo con su proyecto.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Falta algo en el contenido de mi paquete. \u00bfQu\u00e9 puedo hacer?&#8221; tab_id=&#8221;1702222830100-636850fe-7296&#8243;][vc_column_text]Si falta contenido del paquete, puede comunicarse con servicio al cliente al 844-364-2502 o contact@castico-tx.com y le enviaremos los art\u00edculos faltantes.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;\u00bfQu\u00e9 desag\u00fce se recomienda para la instalaci\u00f3n?&#8221; tab_id=&#8221;1702222996103-1cb795d2-8a2a&#8221;][vc_column_text]La abertura de drenaje es compatible con 2 pulg. Para desag\u00fces est\u00e1ndar, se recomienda el desag\u00fce de ducha OATEY con 4-1\/4 pulg. Broche redondo. Home Depot Sku# 1003316826[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;\u00bfPuedo usar adhesivo de construcci\u00f3n?&#8221; tab_id=&#8221;1702223033478-d369d887-d37d&#8221;][vc_column_text]S\u00ed, puede utilizar adhesivo de construcci\u00f3n para instalar la base y las paredes de la regadera.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;\u00bfPuedo recortar la base y las paredes de mi base de regadera?&#8221; tab_id=&#8221;1702223058094-9650f1a8-af71&#8243;][vc_column_text]S\u00ed, las Bases de Regadera Castico se pueden recortar 1-1\/2 \u2033 en cada lado. Las paredes de la regadera pueden recortarse 1\/2\u2033 a cada lado.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;\u00bfQu\u00e9 tipo de hoja de sierra se recomienda para recortar?&#8221; tab_id=&#8221;1702223084330-e449bec1-c415&#8243;][vc_column_text]Recomendamos una sierra para azulejos h\u00fameda para recortar. Si utiliza una sierra circular, se recomienda una hoja de diamante para baldosas. Tambi\u00e9n puede comunicarse con su Home Depot local para alquilar equipos.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;La base de la ducha tiene una entrada de perfil bajo de 1-1\/8\u201d que se puede instalar a ras del piso o se puede colocar en mosaico hasta el plato\/base de la ducha para obtener una ducha de entrada cero que cumpla con las normas ADA. S\u00ed, puede soportar el peso de una silla de ruedas.&#8221; tab_id=&#8221;1702223112490-d95112b2-c29c&#8221;][vc_column_text]La base de la regadera tiene una entrada de perfil bajo de 1-1\/8\u201d o se puede instalar a ras del piso. S\u00ed, puede soportar el peso de una silla de ruedas.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Mi configuraci\u00f3n de regadera tiene 4 paredes, \u00bfpuedo obtener una brida adicional?&#8221; tab_id=&#8221;1702223147722-e5ca442b-4754&#8243;][vc_column_text]S\u00ed, puede solicitar uno comunic\u00e1ndose con servicio al cliente al 844-364-2502 o contact@castico-tx.com[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;\u00bfSe pueden comprar paneles de regadera adicionales?&#8221; tab_id=&#8221;1702223185267-a51458de-0a07&#8243;][vc_column_text]P\u00f3ngase en contacto con el servicio de atenci\u00f3n al cliente en el 844-364-2502 o en contact@castico-tx.com.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;\u00bfPuedo a\u00f1adir estantes a las paredes de regadera CASTICO?&#8221; tab_id=&#8221;1702223215271-5bdebe4d-997b&#8221;][vc_column_text]S\u00ed, las paredes de regadera Castico se pueden perforar para instalar accesorios.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row et_full_width=&#8221;true&#8221; css=&#8221;.vc_custom_1706108251907{padding-top: 5% !important;padding-bottom: 5% !important;background-color: #ffffff !important;}&#8221;][vc_column][vc_row_inner et_column_align=&#8221;align-center&#8221;][vc_column_inner][vc_custom_heading text=&#8221;P\u00f3ngase en contacto con nosotros&#8221; use_theme_fonts=&#8221;yes&#8221; el_class=&#8221;title-animated&#8221; el_id=&#8221;contact&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner et_column_align=&#8221;align-center&#8221;][vc_column_inner][vc_raw_html el_class=&#8221;support_form&#8221;]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[\/vc_raw_html][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row et_full_width=&#8221;true&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;7%&#8221; constrain_group_1=&#8221;yes&#8221; bottom_padding=&#8221;7%&#8221; text_color=&#8221;dark&#8221; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6833","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/juancabral.me\/uphome\/es\/wp-json\/wp\/v2\/pages\/6833","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/juancabral.me\/uphome\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/juancabral.me\/uphome\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/juancabral.me\/uphome\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/juancabral.me\/uphome\/es\/wp-json\/wp\/v2\/comments?post=6833"}],"version-history":[{"count":14,"href":"https:\/\/juancabral.me\/uphome\/es\/wp-json\/wp\/v2\/pages\/6833\/revisions"}],"predecessor-version":[{"id":7321,"href":"https:\/\/juancabral.me\/uphome\/es\/wp-json\/wp\/v2\/pages\/6833\/revisions\/7321"}],"wp:attachment":[{"href":"https:\/\/juancabral.me\/uphome\/es\/wp-json\/wp\/v2\/media?parent=6833"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}